Security and Privacy Policies
PI Direct respects the privacy of every person who uses this website. Our policy on the collection and use of personal information is as follows.
PI Direct is responsible for the data collected on and in relation to the PI Direct website. PI Direct is committed to protecting your privacy and this Privacy Policy sets out our privacy practices. Please take time to review this Privacy Policy carefully as it tells you how your personal information will be collected and used by us. By using this website you unconditionally agree to be bound by this Privacy Policy.
Use of Personal Information
We collect and use personal information in order to:
Personal information about you (including your name, address, telephone number and email) needs to be collected in order to carry out our business. We may ask you for this information on this website or via one of our telephone operators. Certain information is collected automatically, as described later in this Privacy Policy.
The personal information collected by us may include sensitive personal information required to:
For sensitive personal information relating to any person other than yourself, you must obtain the explicit consent of the person to whom the information relates to both the disclosure of the information and its use by us as set out below.
Marketing Use of Personal Information
In order that we can continue to provide you with the highest level of service, we may use the information you supply us with (except any sensitive personal information referred to above) for:
We will only use your information in this way if you consent to us doing so - see "Your rights", below.
Disclosing Your Information to Others
If you reached our site via a third party website, we may use the information you supplied us with to provide the third party which owns or operates that website with your name, address and email. The third party may use this information for:
We may also supply the third party which owns or operates the site that you reached our website from with the effective date of any insurance product(s) which you buy through our Site and any premiums (including any renewal premiums) paid for such insurance products. They may use this information for internal business and accounting purposes only.
We will only use your information in this way if you consent to us doing so - see "Your rights", below.
Apart from disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court order or for the purposes of prevention of fraud or other crime). You will be held to have given permission for disclosures referred to in this policy.
Your Rights
PI Direct will only use the information relating to you for any of the purposes set out in the sections entitled "Marketing Use of Personal Information" or "Disclosing Your Information to Others" if you consent to us doing so.
A mechanism for letting us know if you do not wish us to use your information in this way is provided on the website before you submit the information to us. If you do not so indicate that you do not wish us to use your information in this way, you will be consenting to PI Direct using your data as set out above by submitting your personal information to us. However, if at any time after you have submitted your information to us you wish us to stop using your information for any of these purposes please contact us at the address below. If you do choose to ask us not to use or to stop using your personal data for these purposes, then:
If, however, you are, or have been a customer of ours then we may continue to process the information for the purpose of administering and otherwise in connection with any agreement (such as an insurance policy that you have with us). This requirement will continue for as long as we have an agreement with you and for a reasonable period of time afterwards (as, for example, we may be legally obliged to retain information about you even after your policy has expired).
Information Other Than Personal Information
When you visit our website, we may record your internet address which will be automatically recognised by our web server. This information helps us to operate the website and collect general aggregate statistics. This information will not be linked to any personal information. We may also collect information such as the software you use to access our website or the website that you reached our website from. Individuals cannot be identified from this information and it is used only for the purpose of managing our website and improving its functionality. We may from time to time supply the owners or operators of third party sites that are used to reach our website with information relating to the number of users reaching our website from their websites. Again, individuals cannot be identified from this information.
Accuracy of our Information
We want to keep any information we hold about you accurate. If you would like to view or update the details you supply us with, please contact us at the address below.
Security
Technology and policies are in place to prevent improper use or unauthorised access in order to safeguard your privacy. We continually review and update these as technology changes and new challenges emerge.
Third Party Disclaimer
PI Direct cannot be held responsible for the privacy policies and practices of other websites even if:
It is to be recommended that you review the policies of every site that you visit and contact their owners and/or operators if you have concerns or questions with regards to the use of your personal data by them.
Changes to this privacy policy
Changes to this privacy policy may be made from time to time. Please review this privacy policy regularly. We will try to ensure that we notify you of any significant changes we make to our privacy policy.
Contacting Us
If at any time you would like to contact us with any enquiry relating to our privacy practices or your personal information, you can do so by any of the following means:
| By Post: | PI Direct, |
| Caveat House, | |
| 14, Lovat Lane, | |
| London, EC3R 8DZ | |
| By email: | webmaster@pidirectonline.com |
| By telephone: | 020 7337 7500 |
| By fax: | 020 7337 7525 |